Refund & Cancellation Policy

Customer satisfaction is our priority. If you are eligible for a refund, the following time frame applies:

• Processing Time : Refund requests will be reviewed within 24-48 hours after submission.
• Refund Credit Time : The eligible refund amount will be credited back to your account within 3-5 business days after approval.
• Dairy Product Refunds : Due to the perishable nature of dairy products, refund requests must be raised within 24 hours of delivery, accompanied by clear images of the product.

We accept cancellations for digital subscriptions by phone or email. To request, a cancellation of your digital subscription email us at contactus@dairylac.com or Call 7270800800. You can cancel your subscription at any time. When you cancel, we will stop charging your account the following billing cycle. Billing cycles are determined by the subscription package you purchased. If it is four weeks, your unlimited access will continue for the remainder of the current four-week period. If your billing cycle is longer than 4 weeks then your unlimited access will continue to the end of the Billing Cycle.