Shipping Policy
We aim to deliver your orders as quickly as possible. The estimated delivery time frame is as follows:
- Standard Delivery: Orders will be delivered within 3-5 working days.
- Express Delivery: Available in select locations, with delivery within 1-2 working days.
- Dairy and Perishable Products: Delivered within 24-48 hours to ensure freshness.
Note: Delivery times may vary based on location, weather conditions, or unforeseen circumstances.
- Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders placed before 2:00 PM (local time) will be processed on the same day.
- You will receive a confirmation email with tracking details once your order has been shipped.
- Shipping Rates & Delivery Time
(Note: Delivery times may vary based on location, weather, and courier service availability.)
- Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
- Order Tracking
- Once shipped, you will receive a tracking number via email or SMS.
- You can track your order on our website or the courier partner’s website.
- Shipping Restrictions
- Orders cannot be shipped to P.O. boxes or military addresses.
- Perishable dairy products are only shipped to locations where delivery is guaranteed within 48 hours.
- Delays & Issues
- If your order is delayed due to unforeseen circumstances (weather, strikes, or logistic issues), we will notify you via email or SMS.
- If you do not receive your order within the estimated time, please contact our support team at support@dairylac.com.
- Damaged or Missing Items
- If you receive a damaged package, please take photos and contact us within 24 hours of delivery.
- For missing or incorrect items, reach out to us at support@dairylac.com within 48 hours.
- Contact Us
For any queries related to shipping, reach out to:
📧 Email: support@dairylac.com
📞 Phone: +91-7270800800